Key Challenges in Team Management

How Can Corporates Bridge Soft Skill Gaps?

Lydia Liu

Boston Consulting Group (BCG)

“Few companies tie skill building to strategy or report on how they manage skills in the same way they do for other important assets.” BCG emphasizes that skill development must be treated as a strategic priority, not just an HR initiative LinkedIn+7BCG Global+7HCI+7BCG.

Heather Hanson

McKinsey & Company

“Understand which skills you need… Be strategic in how you close gaps. Companies must decide what actions they should take to address each gap… Build training capabilities and partnerships.” McKinsey advocates for diagnosing, planning, and combining hiring and reskilling to bridge gaps BCG Global+3McKinsey & Company+3Randstad+3.

Heather Hanson

DotLinkers (Recruitment Insight)

“Understanding what the skills gap is marks the first step… both at the individual and organizational level… Common gaps include critical thinking, managerial skills, communication, teamwork, negotiation.” They emphasize root-cause mapping before intervention dotlinkers-itrecruitment.com.

Corporate and Executive Programs

ProSkill Academy provides high-impact corporate training designed to strengthen your workforce’s skills in three core areas: Functional, Technical, and Soft Skills.

Soft Skills (Human/Interpersonal Skills)

Benefit: Helps employees build stronger relationships, communicate effectively, and adapt to workplace challenges.

  • Communication: Improves clarity, confidence, and understanding across teams and clients.
  • Emotional Intelligence: Enhances self-awareness and empathy to manage stress and resolve conflict.
  • Collaboration & Teamwork: Fosters a cooperative environment to achieve collective goals.
  • Critical Thinking & Problem-Solving: Boosts decision-making and creative solutions in complex scenarios.
  • Leadership & Influence: Strengthens ability to motivate, inspire, and guide others.
Functional Skills (Role-based/Business Skills)

Benefit: Equips employees to perform their daily roles with efficiency and confidence.

  • Sales and Negotiation: Increases revenue through persuasive, customer-focused selling.
  • Business Strategy & Planning: Supports growth by aligning resources with clear objectives.
  • Customer Relationship Management (CRM): Strengthens loyalty and retention through better service.
  • Financial Literacy: Enables smarter financial decisions and resource allocation.
  • Marketing & Brand Management: Enhances brand value and market presence.
Customized Soft Skills Offered by ProSkill
  • Communication Mastery with DISC and AI: Develops powerful communication skills by combining DISC behavioral insights and AI-driven tools for more effective workplace interactions.
  • Customer-Centric Communication with DISC: Equips teams to understand customer behavior styles using DISC, ensuring empathetic, tailored, and impactful service delivery.
  • Leadership Development with Psychometric Analysis: Strengthens leadership capacity through self-awareness and team understanding using advanced psychometric profiling techniques.
  • Situational Leadership Program (Certified Trainer): Builds adaptive leadership capabilities to handle diverse teams and challenges, guided by an experienced and certified trainer.
  • Specialized Program for Bankers: Focuses on relationship management, professional ethics, and customer communication tailored to the banking sector’s unique needs.